Shelby Heinecke
AI Leader driving clarity, vision, and strategy in uncharted territory. Growth obsessed.
AI Researcher and Engineer.


I'm currently an AI Research Manager at Salesforce AI Research

I lead a team of AI researchers focusing on AI agents, recommendation systems, entity resolution, conversational AI, causality, and LLMs. Our work transforms Salesforce products and impacts academic research. Read more about my team below and check out our recent publications.

I completed my PhD in Mathematics, focusing on machine learning, at University of Illinois at Chicago, MS in Mathematics from Northwestern, and BS in Mathematics from MIT. 

I love laughing, CrossFit, hiking, traveling, weightlifting, reading, public speaking, teaching, mentoring, Civ 6, wine, my cat, all things MIT, and my family.